Privacy Policy

Last updated: August 2024

1. Introduction

VorhangHaus ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Data Controller

The data controller responsible for your personal data is:

VorhangHaus
Musterstraße 42
10115 Berlin, Germany
Email: [email protected]

3. Information We Collect

We may collect the following types of personal data:

• Contact information (name, email address)
• Service preferences and consultation requests
• Communication records when you contact us
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site)

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your consultation requests
• To provide our curtain design and installation services
• To communicate with you about your projects
• To improve our website and services
• To comply with legal obligations

5. Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit a contact form
• Performance of a contract when providing services
• Our legitimate interests in operating and improving our business
• Compliance with legal obligations

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist with our operations
• Professional advisors (legal, accounting)
• Authorities when required by law

10. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

11. Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with an updated revision date.

12. Contact and Complaints

If you have questions about this policy or wish to file a complaint, contact us at [email protected]. You also have the right to lodge a complaint with your local data protection authority.